Austin Black Car Service

I was initially a little weary because I had trouble getting in touch with ABCS, but when I did get a call back the owner explained they were extremely busy with prom season and apologized. I booked because they had good prices and no hidden fees. We were pleasantly surprised when a Mercedes showed up to our wedding, because we were expecting a basic Lincoln Town Car. The driver said the owner upgraded us after talking to us on the phone, he said it's something he often does for wedding couples if he gets a good "vibe" from them on the phone. The driver was awesome. He arrived early, offered to stop anywhere we wanted so we could have a drink alone before going to the hotel (which we declined because we were so tired!), and he drove us by the capitol building and took our picture out front. He was great. He made conversation with us and was so polite. WONDERFUL customer service.

Awesome company, very friendly people.