My husband and I are extremely pleased with our wedding bands. Moses is not a retail jeweler, but is in fact a custom jeweler. When my husband and I went looking for wedding bands we had a very specific style in mind that we could not find on the open market. We were leary of speaking to a custom jeweler, fearing the cost would be prohibitive, we were so wrong. Moses custom cast our rings giving us exactly what we wanted with a level of quality that is unsurpassed. We would have expected to pay several thousand dollars for this. Moses' charges for this were surprisingly low. He is a true artist, and we look forward to doing business with him in the future.
Anonymous
Wedding: 8/29/09
1.0 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
My experience with Moses Jewelers has been nothing less than a nightmare. Nice people, but extremely poor quality. I got married at the end of August 2009 and we'd chosen him to make my wedding ring for me, as we provided the diamonds from my mother's wedding ring from my dad. This ring was so beautiful, I cherished it from the moment I saw it. It has been brought to Moses 5-6 times in the last 6 months. I've been married a minimum of 7 months and had a baby in February. The last few months of my pregnancy I was unable to wear my ring as my fingers were too swollen. After I had my baby, I tried my ring on every single day hoping it would finally fit so I could wear it again. The day it fit, which was about a week ago, I noticed one of the stones was loose. So I took it in (again) to have it repaired. The lady actually pointed out that 2 stones were loose. Again, these are irreplaceable heirloom diamonds. They repaired it, however, the original look of the ring was white gold with yellow gold prongs. The ring was given back to me a day later than promised, with no yellow gold on the ring. No more than 4 hours after wearing it, one of the stones was GONE. Luckily, it was on the floor of the backseat of our car. I also picked out my husband's wedding band from Moses Jewelers. It was white gold with yellow gold around the top and bottom edges. His ring was taken in twice in 2 months because the yellow gold kept rubbing off.The store is nice, the people are nice, but their work quality is very poor and disappointing. If it wasn't so expensive to have my wedding ring done somewhere else, I'd never step foot in Moses Jewelers again. I am extremely disappointed and I do not recommend Moses Jewelers to anybody.
Find Moses Jewellers reviews from newlyweds in Austin that used Moses Jewellers for wedding Jewelry services.