lillealb4real
Wedding: 3/24/12
Quality of Service - their food itself and the chef are fantastic. Everyone loved the food. And there was plenty of food to go around. No one went hungry and everyone got to eat as much as they wanted (family style). The only reason I took off 1/2 a point is because their "free" wedding coordinator was terrible. Unprepared, no self initiative, soft spoken, uninterested.
Responsiveness - Initially the owners were very fast to respond and to work out a tasting time and worked with us well on a payment plan. When we were then pushed over to work with their "free" wedding coordinator for the next steps it was a lil harder to get ahold of him. Once we did though he was better at e-mailing promptly. However, his services on the day of the wedding were lacking and he didn't respond to situations that he should have.
Professionalism - I took off a point for the "free" wedding coordinator.
Value - the food was excellent and it was worth the money and we ended up saving a lot with their final head count being so close to the actual wedding date. We had plently of food. I highly recommend family style (their idea). I took off because the "free" wedding coordinator is most likely paid for through their fees somehow and he was not worth whatever that fee was.
Flexibility - They were great to work with to come up with a new payment plan for us.
Overall the catering itself was 100% however I highly recommend using a wedding coordinator from some...
Jeanne
Wedding: 3/22/12
The food was absolutely delicious. Kristen is very easy and enjoyable to work with and very accommodating. Many of our guests commented on the quality of the food. I highly recommend the scallops!!!
Aubrey
Wedding: 12/30/11
The food and service was great. There were plenty of servers for the appetizers and everyone was served dinner in a timely manner. Kristen was flexible with meetings and helped us come up with a great menu.
jocelyn
Wedding: 12/17/11
Food was one of the most important aspects of our wedding (December 2011), and after doing some extensive research, Royal Fig was the first caterer we met with. We worked with Jason Freshly, and after our consultation decided that we didn't need to meet with any other caterers.
We loved that they are full-service. They provided us with an event manager (Jason), staff for our family dinner-style reception, all types of rentals (heaters for our outdoor winter wedding!), and of course the most wonderful food. Jason worked with us to select a sophisticated menu that would please our palates as well as our multicultural guests and gave us great guidance in laying out our reception and ceremony seating, tables, cocktail tables, etc., since they work with our venue (the Inn at Wild Rose Hall) so much. From the appetizers to the entrees to the hot chocolate, we were blown away.
Oh, the hot chocolate. I need to throw in that my two "musts" were something with sweet potatoes and a hot chocolate bar. They so exceeded our expectations -- guests were talking about the hot chocolate bar all...
Emily and rdmcclenagan
Wedding: 12/3/11
There is wedding food. And then there is fantastic wedding food. We had fantastic wedding food with entres and appetizers you could still pronounce the name of. At the tasting we knew we hit gold. Jason was extremely helpful and flexible, giving us all of our options for food, linens, drinks, and more. He was very calm as we went back and forth on deciding on the entre. Jason did a run through of the wedding reception AT the venue before the tasting, so we knew what the set up would look like. He also helped me find some decorations for my wedding that I got to rent at a good price and all I had to do was drop a check in the mail for him. He was extremely accomodating and helpful. We had 200 people at our wedding and their staff were like ninjas! To serve that many people seamlessly and flawlessly, that is amazing. You didn't even see them as they swept in and out giving refills and seconds on our family style dining. The food was not inexpensive, but to feed 200 people with GOOD food, it was worth the price! Definitely loved Royal Fig and got many many many compliments on how good the food was! Thank you RF!
Libby
Wedding: 11/12/11
Royal Fig catered our wedding in November and they were amazing! Kristen was quick to respond from my initial phone call. I wasn't sure exactly what details I needed to work out and she walked me through everything she could think of. In a matter of 15 minutes she had it all worked out for me! I did try and do my due diligence and contact other caterers, although Royal Fig was already the front runner. The others were overpriced, some were rude on the phone, and the other main contender was several days late with a quote (she forgot totally to send the quote until I called to remind her). My heart was already with Royal Fig and the issues with the other caterer quotes sealed the deal.
Kristen was on top of everything! She was great to work with, from the initial tasting, to the wedding site visit, emails, phone calls, even the day of the wedding! The staff was extremely professional and super sweet! We have had more compliments on the food and staff from our wedding than I can count!! I would highly recommend Royal Fig... you will NOT be...
Pamela
Wedding: 10/1/11
I cannot say enough good things about Royal Fig. Our first tasting was with them and after there was no need to taste anything else. We knew they had to cater our wedding! Their food is absolutely amazing and is above and beyond "wedding food". We would eat it every day if we could! A few of our favorites were the NY Strip Steak with three dressings of bacon jam (yum!), chimichurri, or a béarnaise sauce, the pretzel bread was also a hit. They also made sure all of our vegetarians and kids had something unique! Our desert - was great - blackberry cobbler, caramel apple bread pudding, s'mores and homemade creme fresh ice cream. They serve the food family style which is perfect and means your guests won't be waiting in a buffet line! All our guests raved about how incredible the food was and that it was far better than any other food they had a wedding.
Also there is no way that our day would have been so organized and planned if Kristen wasn't involved. Her and her husband are the owners of Royal Fig and are a dynamite duo. Kristen was meaningful in her interactions and genuinely wanted us to have the best day imaginable. She kept us to our timetable and also reminded me more than once to breath and take it all in. She also did a great job of making sure our guests were taken care of and had enough food. Kristen is truly a one of a kind person. Her staff are friendly and professional and obviously take pride in their work.
Once again Royal Fig is truly one of a kind!!!
Jennifer
Wedding: 9/17/11
Kristen was very responsive and professional throughout all my emails and changes. The food was just amazing. We had a morning wedding with a brunch reception. She made sure that the bridal party didn't miss out on the cocktails and appetizers while we were taking photos too. The date stuffed with a marcona almond wrapped in bacon was a huge hit. Kristen also helped me find the bakery for my wedding cake and acted as wedding planner the day of the wedding. She also helped me get the linens for the reception at a significant discount. Everything went just as planned and we couldn't have been happier!
TexasRivers
Wedding: 7/16/11
My daughter picked Royal Fig for the fresh seasonal organic emphasis, but was not able to make the first meeting. Her sister, the groom and I received a warm welcome and an open mind from Kristin and we all liked her immediately. We sort of came with vague ideas of what we envisioned. She was able to ask pointed questions that drew those intangible thoughts from our minds and made them explicit. She navigated the treacherous waters of thousands of choices, never dictating anything and never up-selling. Instead, she warned us where we would spend the most and where we could save. She suggested ways of saving, which we later upgraded as the whole plan unfolded and went together. She was always flexible. She was always working FOR us. She continually changed the floor plans as we developed our perfect dream marriage ceremony and wedding celebration. It is incomprehensible to me that she does this week after week at times. Kristin was always available and responsive. I think I fainted with joy when she told me she would be cleaning up afterwards and I did not have to worry about that! She was not kidding, either! We brought a car loaded down with various parts for the whole Texas Women’s Federation Mansion. She helped us assign people who would carry all those moving parts out of the building when the evening was over. The whole night was absolutely fabulous and we had many guests saying it was the best wedding they’ve ever seen—my daughter’s favorite type of compliment. I am thankful to God for sending Kristin to us. There is no way I could have done it without her at all. We were so thankful, so grateful, and we enjoyed ourselves so much! We knew all the details were covered. She never imposed her ideas on us, but always let us know what the effect of our decisions could be. We would reconsider elements, move forward, withdraw. She didn’t miss a beat. I can’t imagine anyone could give better service—I didn’t even care if the food was good, but it was amazing. The steak was perfect!!! My foodie guests raved about various parts of the meal and the appetizers. The groomsmen sucked up bowls of the mashed potatoes. I made sure to keep looking around and savoring the moment. All that work culminating into one tremendous evening—my heart was overflowing with joy. It was all that I ever imagined and more than I ever hoped I would experience. It was real life—not a picture, not a thought, not a dream. I was right there in the middle of my own life and the love and unity and joy was topped with fun and elegance and our own unique expressions of the bride and groom. A foretaste of heaven, I am sure of it. Thank you to Royal Fig and to Kristin. I will always treasure that peak in my life.
laura_rivers
Wedding: 7/16/11
They were absolutely wonderful and made sure the night of went off flawlessly. Extremely responsive and even had diagrams of my venue and discussed room layout and rentals.
There was never a dull moment in the night and Kristen really went above and beyond as a caterer. She was even feadtured in Tribeza from my wedding for what a wonderful job she does! People are still talking about their food a month later.
I will definitely use them again!
Lee
Wedding: 5/28/11
Do you like professional service? Do you like experienced event planning? do you like a caterer who will take the time to understand you and the vision for your event, then expertly help you realize that vision? Do you want a caterer who is honest and has high standards of themselves? Do you like food that is amazing and will have you dreaming about it weeks after the event?
If you've answered no to these questions, Royal Fig simply isn't the caterer for you.
My wife and I secured Royal Fig to cater our wedding. Aside from deciding to marry each other, it was the smartest decision that we've made together. First and foremost, Chef Dan and the staff were rockstars with the food. It was all of the highest quality and ever so fresh. As foodies, my wife and I were very pleased with it. We also had a very specific vision for how we wanted our wedding to be. Kristen was amazing in helping us achieve this. She really listened to what we wanted and offered ideas there were spot on for highlighting what we needed. She did all of this with a great eye for detail and built our ideas around what was needed for Royal Fig to be effective and efficient in serving our guests. Kristen also impressed us quite a bit on the few occasions she told us no. Some of our ideas were a little out there...and Kristen was honest enough to let us know why they wouldn't work. She also held true to the high standards of Royal Fig...refusing to do anything that would lower their standards of quality or even give the impression of diminished service from Royal Fig. How could we not like that? With a honesty and an attitude like that, the days leading up to our wedding were virtually stress free knowing that we would have a great day and our guests would be treated like royalty.
We can't get married again. However, if we ever renew our vows or have another event where we can use Royal Fig, we will do so without hesitation.
jleighmay
Wedding: 4/30/11
Kristen is amazing. She took care of everything from the seating chart, to the time table, to feeding the band and making sure all the vendors knew where to go and what to do. I didn't have to do anything. Oh and did I mention the food was amazing?!? We did family style which made the whole meal seem comfortable and intimate. Another big plus, they use mainly locally sourced items. THIS IS NOT WEDDING FOOD! I still have people telling me how good the food was weeks after the wedding.
gnl, happy bride
Wedding: 4/22/11
I can't say enough positive things about Royal Fig and Kristen Stacey. They went above and beyond for our April 2011 wedding at Camp Lucy. In addition to the incredible food, service, and presentation, Kristen even counted the # of guests in the chapel before the wedding began, knowing that we had a few guests who were late, and then asked us if we wanted to wait a few minutes to start our ceremony to allow all guests time to arrive. I never would have thought to do that! So helpful! I highly recommend Royal Fig for any special events you may need (they did our rentals too, and it all turned out great).
austin327
Wedding: 3/27/11
If you can book Royal Fig, DO IT. They are fabulous. The food is absolutely delicious and Kristen and her husband are a true pleasure to work with. In addition to doing the food and drinks, Royal Fig did our wedding favors--tiny jars of delicious homemade jalapeno jelly. They were a big hit. We simply could not be happier with Royal Fig and could not recommend them highly enough!
jeshka
Wedding: 3/26/11
Food was super yummy! They were very flexible in our choices and changes to the menu (which we had a few of!). The big day went great!
bebe
Wedding: 3/19/11
We had the great fortune of having Royal Fig cater our wedding this past March 2011. From the moment I found the site and reviewed the deliciously out-of-the-ordinary menu selections, I knew that they would play an integral part in making my wedding vision come to life. Kristin is as professional as they come. Whatever you can dream up, she, the amazing chef and talented staff can make happen...even better than you could imagine! Royal Fig has an impeccable reputation around Austin that is well deserved due to their impressive knowledge of local vendors, venues and overall creativity in food services and event planning. My guests raved over the food, specialty drinks and all the important little details Kristin and her staff helped plan for our special day. Their passion for food and for their clients is present in everything they do.
Mrs.Richards
Wedding: 2/26/11
I love you Royal Fig!
We chose Royal Fig for our wedding and they did an amazing job. Throughout the entire process, Kristen was there to answer all of my questions (multiple times even) and offer up great suggestions without being pushy or invasive in any way. She was serioulsy a god-send, since I am the first in my family to get married, so we started out pretty clueless. The was the first vendor I chose, and thank God! She did everything from helping me coordinate colors, to designing our DIY centerpieces, to helping me find great vendors at discounted prices. She helped so much. Any vendor that works with me to help me save money without me having to ask gets HUGE props.
The food was totally delicious. We went with upscale comfort food appetizers, like mini sliders, pork belly sandwiches, mini gorment pizza, maccaroni and cheese, etc. We also had a french fry bar which was so fun and a huge hit.
She worked with me to get the menu perfect over the course of the year that I planned my wedding until I was totally satisfied. She is amazingly patient and great to work with.
The presentation was perfect - everything went with our theme and colors and the staff was amazing. Kristen did an awesome job directing us throughout the night and making sure everything was on cue and ran smoothly. She made sure I was satisfied and that we all had a fantastic time. I couldn't have asked for more.
Kathryn
Wedding: 2/19/11
After our experience with Royal Fig at our wedding in Dripping Springs, we don't understand why a couple would ever consider using anyone else. Kristen was unbelievably responsive, organized, thorough, pleasant, and helpful throughout the months leading up to our wedding, and the food was fantastic.
The tasting alone was probably the best meal I'd had in recent memory. Our wedding was a winter wedding, so we chose all sorts of seasonal dishes (including the best gumbo I've ever had). Kristen helped us whittle down all the options to develop a menu that was perfectly suited to our tastes and preferences, the feeling we wanted at the reception, and the reception space itself. She took on all sorts of duties far beyond those that were included in her scope-- space planning, decorating, scheduling-- and we were unbelievably grateful that she led us through so many issues that we'd forgotten or just hadn't thought of.
At the wedding and reception the entire Royal Fig staff was completely professional and knew exactly what they were doing. They kept things running smoothly amidst the chaos of all our family and friends, and now looking back on things we know we wouldn't have been able to pull it off like we did without all of Kristen and Royal Fig's help.
And the food-- so good. Exactly what we'd hoped for. Our guests loved it (they still haven't stopped talking about it two months later), and more than a few of our friends gave us the "these are the best _____ I've ever had," with the blank filled in by about everything that was on the menu. Looking through our wedding pictures our only regret is that we didn't eat even more than we did... we can't stop thinking about the food. If there was a Royal Fig restaurant, we'd become regulars.
We can't say enough good things about RF. We talked to lots of different caterers before we found them, but as soon as we sat down with RF and tried their food the choice was obvious.
Meganmedley
Wedding: 1/8/11
Royal Fig was everything we were looking for in a caterer. By the time our wedding rolled around, we felt like they were just a couple of the wedding guests who happened to bring and cook amazing food and yummy drinks. What we enjoyed the most about using Royal Fig was the fact that if you booked your wedding with them, we had them the whole weekend. They catered our rehearsal dinner and our wedding and were on hand for anything else we needed. The food was incredible and their service impeccable. If I were to do it all over again, I would DEFINITELY use Royal Fig. They're an absolute gem!!
josieleigh9
Wedding: 11/20/10
Royal Fig did an amazing job at our wedding. The food was absolutely incredible and our guests are still talking about it! Not only was the food great but had it not been for Kristen's constant support during the planning process, her organization, and her flexibility during our event, I know that our wedding would not have been as amazing as it turned out to be. During the whole year that we worked with Royal Fig, Kristen was professional but still felt like a friend. During the event, her staff was professional, prompt, and super helpful. (One of the guys actually bussled my dress for me!!) I cannot say enough great things about Royal Fig--BOOK THEM! They won't disapoint you.